T.A.S. Auto Parts

T.A.S. Auto Parts is committed to providing secure and wide ranging options for ordering products on-line as well as off-line. The following terms and conditions apply to all orders placed with T.A.S. Auto Parts, regardless of the medium used to place the order.

T.A.S. Auto Parts is open from 8:30 AM to 5:30 PM, ET, Monday through Friday and 10 AM to 2 PM, ET, on Saturday. T.A.S. Auto Parts is not open on Sundays and most major holidays.

T.A.S. Auto Parts does not guaranty the legality of any of its aftermarket products. Always check your local ordinances before replacing an OEM part with an aftermarket part. Neither T.A.S. Auto Parts nor its suppliers can be held liable for expenses incurred as a result of installing a part that is not street legal.

When Placing an Order: Please provide your first and last name, address, daytime phone number, credit card number, expiration date and part numbers so that we may process your order as quickly as possible. All charges are quoted in U.S. Dollars. Prices and product offerings are subject to change without notice. Connecticut orders are subject to 6% state sales tax. Orders that contain items that are in stock will be shipped on the same day that the order is placed, provided that the order is received by 2pm EST, Monday through Friday.

On-line Orders: On-line orders are processed at 8am and 2pm EST, Monday through Friday and 8am on Saturday. Please keep this in mind when ordering on-line. We will make every effort to ship your order on the same day unless a part is not in stock. Please see the Back Orders section for more details.

Credit Card Orders: All credit card orders over $200.00 must be shipped to an address authorized by the bank that issued the credit card. To authorize an address, call the phone number listed on the back of your credit card. T.A.S. Auto Parts will not ship any order over $200.00 to an unauthorized address.

Cash On Delivery (COD) Orders: All COD orders will be charged an additional $9.00 fee. All COD orders must be paid with a certified check or money order. UPS will not accept cash for any COD. Personal checks will not be accepted. Customers will be responsible for shipping charges on COD shipments that are refused or unclaimed. T.A.S. Auto Parts will not ship any order until all unpaid balances are paid in full. COD orders cannot be sent overnight.

Mail Orders: Mail orders paid for with a personal check will be held for two weeks or until the check clears. Please be sure to fill in your order blank completely so that we may process your order as quickly as possible. If you have any questions about filling out the form, please email us.

International Orders: All international orders must be prepaid by credit card, certified check/money order or PayPal (orders@tasauto.com) in U.S. Dollars. International COD's will not be accepted. When using a credit card, the order must be shipped to an address authorized by the bank that issued the credit card. To authorize an address, call the phone number listed on the back of your credit card. Please email us for shipping rates to destinations outside of the U.S. T.A.S. Auto Parts ships with several different carriers in order to meet your shipping needs. Customers are responsible for any and all importing duties and/or fees.

Shipping is dependent upon parts being in-stock.

The shipping rate table provided in our printed catalog serves only as a general guide for calculating shipping rates. Exact shipping rates are calculated by weight, size and destination at the time of shipping. Please email us for exact shipping charges and rates for destinations outside of the continental U.S. Customers will be responsible for shipping charges on shipments that are refused or unclaimed. T.A.S. Auto Parts will not ship any order until all unpaid balances are paid in full. Unless otherwise specified, all domestic orders are shipped via UPS Ground Service or U.S. Priority Mail. T.A.S. Auto Parts reserves the right to change the shipping method of any package in order to deliver orders as quickly and inexpensively as possible. Customers will not be charged additional fees for any unrequested change in shipping method. Overnight and rush delivery is available, please call for rates and details. UPS Next Day Saturday delivery is available for an additional $14.00 charge (Sorry, No COD's).

Please open the box immediately. Any damage or discrepancy must be reported to us within 10 days of receipt. Claims reported more than 10 days after delivery will not be acknowledged.

T.A.S. Auto Parts does its best to provide same day shipping. Occasionally, a popular part may not be ready for immediate delivery. Should this occur, parts will be back ordered and shipped as soon as possible. Your patience is greatly appreciated and we regret any inconvenience this may cause. If you are unsure of the status of an order or backorder, please email us or call 800-819-3109.

If you need to return a part(s), please email us or call 800-819-3109 to obtain a return authorization number. This number MUST be clearly marked on the outside of the package being returned. Packages without a return authorization number will be refused.

Returns MUST be received within 30 days of the original date you received the merchandise. Returns must also include a copy of the original invoice and a detailed note describing the reason for return. All returns are subject to a 20% restocking fee.

Our web servers collect the domain names, not the e-mail addresses, of visitors. Our web servers may also seek to place a “cookie” (a small data file) on your computer’s hard drive. These cookies will not contain any information that personally identifies you (such as your name or e-mail address) but they will contain a randomly generated number that is unique to your browser, and may also contain visitor preferences or session information, such as items added to a shopping cart. The information that is tracked is only used for internal purposes, such as to improve site navigation and to measure the effectiveness of our promotional placements, and is not shared with any other third party.

There are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as site registrations or online ordering. When we transfer and receive certain types of sensitive information, such as financial or personal information, we employ servers equipped with SSL encryption. The information collected from you may include your name, address, telephone number, fax number, e-mail address, and payment information (e.g., credit card number and billing address).

The information we collect is used to process your inquiry or order request, and may also be used to notify you about updates to our Web site or for other marketing purposes. If you supply us with your postal address, you may receive periodic mailings from us with information about new products and services or upcoming events. If you do not wish to receive marketing e-mails or postal mailings, you can opt out by calling us at 800-819-3109 or by sending an e-mail to orders@tasauto.com. When contacting us, please provide your exact name and address, and we will be sure your name is removed from our mailing list.

We may share the personal information you provide with other companies we have hired to provide services for us. These companies – our vendors – are contractually bound to use personal information we share with them only to perform the service we have hired them to provide. We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We do not partner with or have special relationships with any Ad Server companies. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those employees who need to know the information to process your inquiry or request.

Please check this privacy policy periodically to keep informed of any changes. We may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Some products may require an additional refundable core charge because they are either reconditioned or remanufactured. Core charges will automatically be added to the original order and refunded upon return of your old part, provided that it is in rebuildable and complete condition. T.A.S. Auto Parts is not responsible for the return shipping of any core.